HOST Help Center | Comprehensive Event Management Support

Fresh On HOST

How To Login To HOST?How To Reset Forgotten/Lost Password?Auto Login Feature Deprecation Notice HOST Transfer Impact Assessment (TIA)How To Host An Event On HOST?How Are User Credits Calculated?

HOST Admin Settings

Where Can I Find My Billing Details?How To Find The Account Usage History?How To Add Multiple Admins To Manage Your Event ?How Can I Submit Details for My White-label Event App?How Can I Change My Password?How To Troubleshoot Admin Panel Content Cache?
How To Enable SSO For Your Event?

Setting Up An Event

How To Change The Seocode Url?How To Add A Custom Domain For The Event Landing Page?How To Set The Event Dates?How To Modify The Event Tags?How To Change The Event Timezone?How Can I Set Up A Virtual/Hybrid Event?How To Manage Features Of The Event?How To Manage Live Display Features?

Customise The Event branding

How To Have Custom Branding On HOST?How To Customize The App Menu?How To Customize The App Home Screen?How To Customize The Splash Screen?How To Customize The Profile Frames?How To Customize Profile Share Backgrounds?

User Registration

How to Make Event Registration Public on HOST How To Setup The Registration Settings? How To Setup The Registration Policy?How to Build a Custom and Dynamic Checkout Form What Are the Registration Policy Types in HOST How To Set Up A Ticket's Refund Policy?How To Make User Registration Publicly Available?How To Make A Custom and Dynamic Checkout Form?How To Update The Checkout Form Settings?How To Modify A Registration Form?How To Make Questions Mandatory in Checkout Forms?How To Add Social Links In The Registration Forms?How To Add And Sell Booths On A Floor Map?How to Add a New Floor Map?

Manage Content

How To Add News Items?How To Highlight News Items?How To Add Event Guides?How To Add Additional Event Content Using Webview?How to Use Interactive Map How to Integrate Maps How to Display Advertisement Banners on HOST?How To Add Session Files?How To Export Exhibitors?How To Export Sponsors?How To Export Speaker?How To Create & Manage Contact Lists?Sell Individual Sessions: Standalone Pricing & Purchase Links

Manage Company Profiles

How To Bulk Add Speakers?How To Bulk Add Exhibitors?How To Bulk Add Sponsors?How To Use Bulk Actions for Contacts?How To Add Different Categories Of Sponsors?How to Download Sponsor Files From the App How to Allow More Than One Person for Handling a Sponsor Profile How to Upload a File for A Speaker How to Download exhibitor files from the app How To Add Booth Staff for an Exhibitor?How to edit the sponsor form?How to edit the exhibitor form?

Event Settings

How To Add Multiple Languages For An Event in HOST?How To Import Data To HOST From Zapier?How To Export Data From HOST Through Zapier On Event Based Triggers?How To Use Available Integrations?How to Integrate Hubspot?How to Integrate Salesforce?

Event Campaigns

How To Create Campaign?How To Manage Contacts in Campaign?How To Update Contact Form in Campaign?How To Add Contacts In Campaign?How To Create & Send Your First Campaign?How To Add Contacts In Campaign (Including Bulk Imports)?How To Manage Your Campaigns (Edit, Clone, Pause, Archive)?How To Manage Your Campaigns (Edit, Clone, Pause, Archive)?How To Set Up Your Contact Fields?How To Track Campaign Performance?

How to Schedule

How to download session files from the app?Can multiple speakers speak in the same session?Can I have a pre-recorded virtual session?How to Setup & Join Virtual Sessions from HOST?How to add private sessions?How to bulk add sessions?How to know about the interested attendees for my session?How do I make paid sessions?How to add multiple tracks?How to add schedule in event?

Manage Attendees

How To Bulk Add Attendees?How To Add An Attendee Manually For Your Event?How to Send Welcome Email to Attendees?How Do I Allow Access To Selected Attendees?How Can I Update An Attendee?How To Manage Event Attendees?How to Differentiate Attendees Based On Categories or Groups?How To Manage Attendee's Private Files?

Manage Tickets

How to Add A New Ticket ?Can One Attendee Have Multiple Tickets?How to Enable and Manage the Waitlist for Sold-Out Tickets How to Allocate Tickets Manually To Special Guests How to Delete Tickets?How Can I Check-in Attendees To The Event?How to Manage Event Passes?How to Set Up Ticket Price?How to Set Up Addon Tickets on HOST How to Modify Your Ticket?How to Customize and Control Payment Options in HOST?How to Export Attendee List Outside The Platform What is the process of offline payment or Pay later?

Badge Scanning, Check-In & Badge Printing

Which printers can I use to print badges?How to reassign misplaced badges?How do I print user badges onsite?How to assign different badges to different user groups?How to make accurate badges for attendees with their data?How to know how many attendees actually attended the event?How to make check-ins easier for a huge crowd?Setting up Zebra Printer How To Customize The Kiosk App?Setting up Brother Label Printer Brother Printer Error Codes
How can I export a list of people who have scanned exhibitors/sponsors?How To Manage Session Check-Ins

HOST Analytics

How to get the event's analytics data overview?How to get the session's analytics data?How to get the speaker's analytics data?How to analyze the networking happening in my event?How to analyze the chat interactions in my event?How to analyze social interactions?How to get the sponsor's analytics data?How to get the exhibitor's analytics data?Where can I get the advertisement insights?Can I download session analytics data?How to get analytics data for a custom range?How Can I Check-in Attendees To The Event?

Outreach

How to Send Push Notification?How to Send Event-related Relevant Emails?How to Send Notifications over Multiple Channels?How to Add Redirection Content in Notifications?How to Send Notifications to A Group of Attendees?How to Schedule A Notification?How to Send Custom Notifications to Attendees?How Can I Send Across Important Information Without Notifications?What do The Statistics Signify in Outreach?How to create your own email address in Contact Support link?How To Use the Email Template Builder?How To Use the Email Template Builder?

Abstract Calls

How to collect abstracts?How to make a custom abstract collection form?How to manage a huge number of abstract submissions?How can the Abstract Reviewer tool improve the experience of abstract reviewers?Can abstracts be resubmitted?What features and functionalities does the Abstract Reviewer tool offer?

Promotions & Discounts

How to add a Promo Discount?How can I associate the promo code with a single ticket?How to add one promo code for all tickets?Can I apply multiple promo codes at the same time?How to apply percentage and amount based promo codes How does the usage limit of promo codes work?What are the benefits of a promo code?How to delete an active promo code?How Can I Sell My Tickets Outside of HOST?

Attendee Support & Feedback

How to contact HOST in case of issues with the event setup?How to ensure active participation from attendees in a session?How to determine a session's success?How to gather session related feedback?How to collect feedback from attendees after the event?

Engagement & Networking

How To Build A Community Within The Event?How To Create Different Types Of Communities Within The Event?How To Control Posts In A Community?How To Create Live Q&A For Sessions?
How To Setup Social Boost?

Meetings

How To Create Meeting Rooms/Spaces?How To Restrict Meetings To Allocated Time and Space?How To Create Public Meetings?How To Allow Request Based Meetings?How To Pre-Create One-To-One Meeting?How to Connect with other attendees on 1:1 basis How To Create & Manage Meetings On HOST?How To Setup 1-1 Meetings Using The HOST Event App?

Guides

Exhibitors Guide Sponsors Guide Speakers Guide Troubleshooting Email Delivery Issues

Gamification

How To Add Scan QR Challenge in Gamification?How To Add Trivia Challenge in Gamification?How To Add Quest Challenge in Gamification?How To Make Use Of Gamification To Boost The Event?

Recently Added Articles

263 additional articles synced from the latest HOST knowledge base.

How to Use the AI Schedule Health Overview in HOST Analytics and Reporting How to Configure App Layout Settings in HOST Attendee Management with the AI Agent (MCP) How Attendees Discover, Connect, and Message Each Other in HOST Badges, Certificates and Kiosk Setup How to Bulk Import/Export Data? Can I Rename The Profile Details Section In The Registration Form? Can You Assign One Itinerary to Multiple Groups? How To Clone a Session Rating Form in HOST How To Configure Matchmaking Modes in HOST How To Configure the Matchmaking Grid and Visibility Grid in HOST How to Configure News Settings on HOST How to Connect the HOST AI Agent (MCP) to ChatGPT, Claude and Gemini How to Configure Content Moderation and Personal Features in HOST How to Create an Event Guide How to Create and Manage Event Guide Categories How to Create and Publish News Articles on HOST Does HOST Support WhatsApp Notifications? How to Upload Documents and Gallery Media to an Exhibitor Profile on HOST How to Download Speaker Files from The App How to Edit or Delete News Articles on HOST How to Edit, Delete and Reorder Event Guides How to Configure Email Settings, AI Assistant, Data Export, and Content Reset in HOST What Is Event Settings in HOST and How Do I Navigate It? How To Export Session Rating Responses in HOST How to Feature and Reorder News on HOST How do I Generate Leads Getting Started with the HOST AI Agent (MCP) HOST Webview HTML Editor: What You Can and Cannot Use HOST Webview Not Saving? How to Fix Common Issues How Attendees Share a Social Boost Banner How Can I Generate And Send Event Certificates To The Attendees? How Can I Set Up Communities For Networking? How Can I Set Up Event Survey? How Do I Create a Poll in HOST? How Do I Export Poll Results in HOST? How to Create Paid Sessions That Require a Ticket in HOST How Do I Manage and Organize Polls in HOST? How Do I Publish, Unpublish, and Archive Polls in HOST? How Do I Use the Polls Live Display in HOST? How Do I View Poll Results and Analytics in HOST? How Exhibitors and Sponsors Log In to Set Up Their Booth Profile on HOST How Matchmaking Works for Meeting Scheduling in HOST How To Add Or Manage Multiple Admins For An Event? How the HOST Itinerary Works? How to Access the Social Boost Feature from the HOST App How to Access the Event from the App? How to Add a Contact Individually in HOST Campaign How To Add A Location Map? How To Add A Session ? How to Add a Sponsor Profile on HOST How to Add Activities to an Itinerary How to Add All Speakers at Once How to Add an Exhibitor Profile on HOST How To Add An Interactive Map? How To Add Attendees Manually? How To Add Bonus Points to Participants? How To Add Booth Staff For a Speaker? How To Add Booth Staff For a Sponsor? How to Add Booth Staff for an Exhibitor? How to Add Budget Categories and Line Items in HOST How to Add and Edit Booths on Floor Map How to Add and Manage Event Dates in Your Schedule How to Add Private Sessions How To Add a Quest Challenge in Gamification How To Add a Scan QR Challenge in Gamification How to Add Social Links to Your Registration Form How To Add a Trivia Challenge in HOST Gamification How to Add Webview Content to Your Event on HOST How To Allow Attendees To Add Photos To Gallery? How to Analyse Advertisement Performance in HOST How to Analyse Session Engagement in HOST Analytics How To Announce Quest Winners? How to Build a Registration Form on HOST How to Bulk Import Exhibitors into HOST How to Bulk Add Sessions to Your Event Schedule How To Bulk Assign Users To Sessions? How To Bulk Edit Sessions? How To Bulk Import Sessions? How to Bulk Import Sessions in HOST How to Bulk Import Speakers into HOST How to Bulk Import Sponsors on HOST How to Bulk Select and Delete Speakers on HOST How to Bulk Select and Delete Sponsors on HOST How to Cancel a Ticket Order on HOST How to Change The Ticket Tag How to Check In an Attendee on HOST How To Collect Ratings For A Session? How to Configure Advertisement Rotation Settings on HOST | Knowledge Base How to Configure App Branding in HOST How to Configure Event Registration Settings in HOST How to Configure Floor Map Display Settings How To Configure Gamification Reward Settings? How To Configure Gamification Visibility Settings How to Configure Registration Settings on HOST How to Configure Sponsor Display Settings on HOST How to Configure the Live Display for Venue Screens in HOST How to Connect a Payment Gateway on HOST How to Create a Discount Coupon on HOST How to Create a New Itinerary in HOST How To Create a Public Meeting with Multiple Time Slots and Capacities How to Create a Session in HOST How To Create a Social Boost Post in HOST How to Create a Speaker Profile on HOST How To Create A Ticket Order Manually? How to Create an Advertisement on HOST | Knowledge Base How to Create an Email Campaign in HOST How to Create and Configure a Community in HOST How To Create & Manage Custom Teams for Quests? How To Create and Manage Meeting Rooms in HOST How To Create and Manage Meetings on HOST How to Create and Manage Ticket Types on HOST How to Create a Bulk Tiered Discount on HOST How to Create a Buy X Get Y Coupon on HOST How to Create Personalized Ticket Links on HOST How To Create Polls For Sessions? How to Create Profile Frames and Upload Profile Share Backgrounds in HOST How To Customise Email Templates For User Groups? How To Customise User Groups? How To Delete All Sessions At once? How To Delete All Tracks With Sessions? How to Delete Exhibitors on HOST How to Design and Print Attendee Badges on HOST How to Design Email Content for a Campaign in HOST How to Design the App Home Screen Layout in HOST How To Disable/Enable User Suggestions? How to Download Uploads/Handouts From The App How To Download QR Codes for Quest Tasks in HOST How to Download Session Files from the HOST App How to Edit or Delete Advertisements on HOST | Knowledge Base How to Customise the Exhibitor Profile Form on HOST How to Enable, Disable & Target Advertisements on HOST | Knowledge Base How to Enable Live Q&A for a Session in HOST How to Enable or Disable a Speaker on HOST How to Enable or Disable a Sponsor on HOST How To Enable Polls For A Session? How To Enable Q&A For A Session? How to Enable Self Check-in How To Enable Social Boost for Your Event in HOST How to Export Exhibitor Data, QR Codes and Leads on HOST How To Export Gallery Images? How To Export Gamification & Leaderboard Data? How to Export Live Q&A Data and What Attendees Experience How To Export Session Details? How to Export Speaker Data and QR Codes on HOST How to Export Sponsors, QR Codes, and Leads on HOST How to Export Your Budget Report in HOST How to Feature Exhibitors on HOST (Pin to Top of List) How to Feature Speakers on HOST and Control Their Order How to Feature Sponsors on HOST How to Get A Lost Invoice How to Import Booths in Bulk in Floor Map How to Import Contacts in Bulk into HOST Campaign How to Issue a Refund for a Ticket Order on HOST How to See Which Attendees Are Interested in Your Session How to Link a Push Notification to Content Inside Your Event App How To Link Exhibitors To A Session? How to Link an External Website in HOST Webview How To Link Speakers To A Session? How To Link Sponsors To A Session? How to Make Event Registration Public on HOST How To Manage & Organize Challenges in Gamification? How to Manage Contacts in HOST Campaign How To Manage, Edit, and Delete Social Boost Posts in HOST How to Manage Members of a Private Community in HOST How To Manage Quest Entries & Verify Submissions? How to Manage Speaker Categories on HOST How to Mark an Offline Order as Paid on HOST How to Moderate Community Posts and Reported Content in HOST How to Moderate Live Q&A Questions in HOST Modifying Promo Codes: No More A Daunting Task How To Pre-Create a 1-on-1 Meeting Between Two Attendees in HOST How to Read Push Notification Analytics How to Read the Budget Dashboard in HOST How to Read the HOST Analytics Dashboard How to Record Actual Expenses in HOST Budget Planner How to Resend an Order Confirmation Email on HOST How To Restrict a Meeting Room to Specific Attendees or Groups How To Restrict Features Based On User Groups? How To Restrict Single Device Login? How to Review and Approve Event Registrations Manually How to Schedule a Push Notification How to Schedule and Activate a Campaign in HOST How to Send a Push Notification to Attendees How To Send Participation Certificates for a Quest? How To Send Social Boost Emails to Attendees in HOST How To Send Welcome Email? How To Set A Mandatory Login Access? How To Set a Meeting Room's Attendee Capacity How To Set Up 1-on-1 Meetings for Your Event Using HOST How to Set Up Advertisements on HOST | Knowledge Base How to Set Up and Manage an Ice Breaker Community in HOST How to Set Up and Manage Maps — Interactive & Location Maps How to Set Up Free Tickets on HOST How To Set Up Gamification for the First Time in HOST How to Set Up Kiosk Mode on HOST What Is Session Rating in HOST? How To Set Up Session Rating Time? How To Set Up Specific Check-Ins For The Sessions? How to Set Up Your Event Budget in HOST How to Set Up Your Schedule for the First Time in HOST How To Setup Approval Based Registration? How to Set Up and Join Virtual Sessions How to Target Event Attendees with Audience Filters in HOST How to Track and Manage Your Coupons on HOST How to Track Attendee Networking Activity in HOST Analytics How to Track Campaign Performance in HOST How to Undo a Check-In on HOST How to Update an Existing Ticket Order on HOST How to Update Checkout Form Settings How to Upload Files to a Speaker Profile on HOST How to Upload Splash Screens and Configure the App Menu in HOST How to Upload Vouchers for Individual Attendees How to Use Analytics Export Data to Generate a Full Event Report How to Use Auto-Publish and the Live Display in HOST Live Q&A How to Use Bulk Actions in Live Q&A How to Use an Interactive Floor Map How to Use the Announcement Banner How to Use the Check-In Dashboard on HOST How To Use the Quest Leaderboard (Individual, Team & User Group Views)? How to View Advertisement Analytics on HOST | Knowledge Base How to View and Export Sales Reports on HOST How To View & Manage the Gamification Leaderboard? How to View Community Analytics and Export Community Data in HOST How to View Push Notification Subscriber Analytics How to View Sponsor Analytics on HOST How to View Sponsor and Exhibitor Engagement Analytics Managing Sessions and Agenda Managing Speakers, Sponsors and Exhibitors How to Configure Meeting Settings in HOST How to Use Multi-Language Event Guides How To Read Networking Analytics in HOST Power Prompts and Advanced Workflows How to Configure Profile Sharing and Lead Settings in HOST How to Configure QR Code, Badge, and Scanning Settings in HOST How Attendees Use QR Code Scanning and VCard Drop in HOST Registration Forms and Settings How to Set Registration and Login Date Windows in HOST How To Reset a Session Rating Form to the Global Default How to Search or Filter Sold Tickets How To Use the Star and Emoji Rating Chart in HOST How to Configure Session and Schedule Settings in HOST How to Set Up Event Guides How To Set Up Networking for the First Time in HOST Setting Up and Managing Your Events Say Yes to Sharing Sales Reports How to Shortlist and Arrange My Event Visit How to Showcase Important Event Media With or Without Restrictions Is There A Social Platform Available Open to All How to Configure Sorting Settings for Speakers, Sponsors, and Exhibitors in HOST Ticketing and Coupons How to Configure Ticketing and Registration Settings in HOST How to Track Your Ticket Sales How to Transfer A Ticket to Someone Else How to Configure User Login and Signup Settings in HOST What Is Live Q&A in HOST and How Does It Work? What Is the Branding Module in HOST and How Does It Work? What Is the Budget Planner in HOST? What Is the Community Feature in HOST and How Does It Work? What Is the Itinerary Feature in HOST? Which Fields Cannot Be Deleted From The Registration Form? Why Does The Date Format Look Different For Different Attendees?