Topics

Fresh On HOST

How To Host An Event On HOST?

How To Login To HOST?

How To Reset Forgotten/Lost Password?

HOST Admin Settings

How Are User Credits Calculated?

How Can I Submit Details for My White-label Event App?

How To Add Multiple Admins To Manage Your Event ?

How To Enable SSO For Your Event?

How to Find The Account Usage History?

How To Troubleshoot Admin Panel Content Cache?

Where Can I Find My Billing Details?

Setting Up An Event

How Can I Setup A Virtual/Hybrid Event?

How To Add A Custom Domain For The Event Landing Page?

How To Change The Event Timezone?

How To Change The Event Url?

How To Manage Features Of The Event?

How To Manage Live Display Features?

How To Modify The Interests Tags?

How To Set The Event Dates?

Customise The Event Branding

How To Customize Profile Share Backgrounds?

How To Customize The App Home Screen?

How To Customize The App Menu?

How To Customize The Profile Frames?

How To Customize The Splash Screen?

How To Have Custom Branding On HOST?

User Registration

How To Add And Sell Booths On A Floor Map?

How to Add a New Floor Map?

How to Add Social Links In The Registration Forms?

How To Make A Custom And Dynamic Checkout Form?

How to Make Questions Mandatory in Checkout Forms?

How To Make User Registration Publicly Available?

How To Modify A Registration Form?

How To Setup Approval Based Registration?

How To Set Up A Ticket's Refund Policy?

How To Setup The Registration Policy?

How To Setup The Registration Settings?

How To Update The Checkout Form Settings?

Event Settings

How To Add Or Manage Multiple Admins For An Event?

How To Customise Email Templates For User Groups?

How to Integrate Salesforce?

How to Integrate Hubspot?

How To Export Data From HOST Through Zapier Based On Event Triggers?

How To Import Data To HOST From Zapier?

How To Add Multiple Languages For An Event in HOST?

How To Use Available Integrations?

How Can I Change My Password?

Where Can I Find My Billing Details?

How to Find The Account Usage History?

How Are User Credits Calculated?

How Can I Submit Details for My White-label Event App?

How to Schedule

How to Bulk Add Sessions to Your Event Schedule

Sell Individual Sessions: Standalone Pricing & Purchase Links

How To Manage Session Check-Ins

How To Export Session Details?

How To Set Up Specific Check-Ins For The Sessions?

How To Set Up Session Rating Time?

How To Delete All Tracks With Sessions?

How To Bulk Assign Users To Sessions?

How To Delete All Sessions At once?

How To Bulk Edit Sessions?

How To Add A Session ?

How To Bulk Import Sessions?

How To Link Sponsors To A Session?

How To Link Exhibitors To A Session?

How To Link Speakers To A Session?

How To Collect Ratings For A Session?

How To Enable Polls For A Session?

How To Enable Q&A For A Session?

How to Setup & Join Virtual Sessions from HOST?

How to Bulk Import/Export Data

How to Showcase Important Event Media With or Without Restrictions

How to Enable Self Check-in

How to Download Session Files from The App

Can Multiple Speakers Speak in The Same Session

Can I Have A Pre-recorded Virtual Session

How to Add Private Sessions

How to Bulk Add Sessions

How to Know About The Interested Attendees for My Session

‍How do I Make Paid Sessions

How to Add Multiple Tracks

How to Add Schedule in Event

Manage Attendees

How To Restrict Single Device Login?

How To Set A Mandatory Login Access?

How To Add Attendees Manually?

How To Send Welcome Email?

How To Restrict Features Based On User Groups?

How To Customise User Groups?

How To Disable/Enable User Suggestions?

How to Download Documents From The App

How To Add An Attendee Manually For Your Event?

How Do I Allow Access To Selected Attendees?

How To Send Welcome Email To Attendees?

How To Manage Event Attendees?

How Can I Update An Attendee?

How to Differentiate Attendees Based On Categories or Groups?

How To Manage Attendee's Private Files?

Manage Attendees

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Manage Ticketing

How to Use the Ticket Setup Wizard on HOST

How to Build a Registration Form on HOST

How to Design and Print Attendee Badges on HOST

How to Connect a Payment Gateway on HOST

How to View and Export Sales Reports on HOST

How to Mark an Offline Order as Paid on HOST

How to Update an Existing Ticket Order on HOST

How to Resend an Order Confirmation Email on HOST

How to Cancel a Ticket Order on HOST

How to Set Up Free Tickets on HOST

How to Create and Manage Ticket Types on HOST

How to Issue a Refund for a Ticket Order

How To Create A Ticket Order Manually?

What is the process of offline payment or Pay later?

How to Change The Ticket Tag

How to Search or Filter Sold Tickets

How to Transfer A Ticket to Someone Else

How to Get A Lost Invoice

How to Share Sales Reports

How to Track Your Ticket Sales

How to Set Up Ticket Price

How to Modify Your Ticket - Making Changes to Your Ticket

How to Customize and Control Payment Options in HOST?

How to Delete Tickets

How to Add A New Ticket

How To Manage Event Passes

How to Export Attendee List Outside The Platform

How to Allocate Tickets Manually To Special Guests

Can One Attendee Have Multiple Tickets?

How Can I Check-in Attendees To The Event?

Badge Scanning, Check-In & Badge Printing

How to Set Up Kiosk Mode on HOST

How to Use the Check-In Dashboard on HOST

How to Undo a Check-In on HOST

How to Check In an Attendee on HOST

Brother Printer Error Codes

How can I export a list of people who have scanned exhibitors/sponsors?

How To Customize The Kiosk App?

Setting up Brother Label Printer

Setting up Zebra Printer

Which Printers Can I Use to Print Badges?

How to Reassign Misplaced Badges

How do I Print User Badges Onsite?

How to Assign Different Badges to Different User Groups

How to Make Accurate Badges for Attendees with Their Data?

How to Know The Number of Attendees Actually Attending The Event

How to Make Check-ins Easier for A Huge Crowd

HOST Analytics

How To Add Trivia Challenge in Gamification?

Is There A Social Platform Available Open to All

How do I Generate Leads

How to Get The Event's Analytics Data Overview

How to Get The Session's Analytics Data

How to Get The Speaker's Analytics Data

How to Analyze The Networking Happening in My Event

How to Analyze The Chat Interactions in My Event

How to Analyze Social Interactions

How to Get The Sponsor's Analytics Data

How to Get The Exhibitor's Analytics Data

Where Can I Get The Advertisement Insights

Can I Download Session Analytics Data

How to Get Analytics Data for A Custom Range

How Can I Check-in Attendees To The Event?

Outreach

How Can I Generate And Send Event Certificates To The Attendees?

How to use your own email gateway using SMTP?

How to Send Event-related Relevant Emails

How to Send Notifications over Multiple Channels

How to Add Redirection Content in Notifications

How to Send Notifications to A Certain Group of Attendees

How to Schedule A Notification?

How to Send Custom Notifications to Attendees

How Can I Send Across Important Information Without Notifications

What do The Statistics Signify in Outreach

How to Send Push Notifications

Abstract Calls

How to Shortlist and Arrange My Event Visit

How to Collect Abstracts

How to Make A Custom Abstract Collection Form

How to Manage A Huge Number of Abstract Submissions

How Can The Abstract Reviewer Tool Improve The Experience of Abstract Reviewers

Can Abstracts be Resubmitted

What Features and Functionalities does The Abstract Reviewer Tool Offer

Promotions & Discounts

How to Create Personalized Ticket Links on HOST

How to Track and Manage Your Coupons on HOST

How to Create a Bulk Tiered Discount on HOST

How to Create a Buy X Get Y Coupon on HOST

How to Create a Discount Coupon on HOST

How can I Associate The Promo Code with A Single Ticket?

How to Add One Promo Code for All Tickets

Can I Apply Multiple Promo Codes at The Same Time

How to Apply Percentage and Amount Based Promo Codes

How Does The Usage Limit of Promo Codes Work

What Are The Benefits of A Promo Code

How to Delete An Active Promo Code

How to Modify A Promo Code

How Can I Sell My Tickets Outside of HOST

How to Add A Promo Discount

Support & Feedback

How to Contact HOST in Case of Issues with The Event Setup

How to Ensure Active Participation from Attendees in A Session

How to Determine A Session's Success‍

How to Gather Session Related Feedback

How to Collect Feedback from Attendees After The Event

Manage Contents

How To Add Additional Event Content Using Webview?

How to Add All Speakers at Once

How To Add A Location Map?

How To Add An Interactive Map?

How To Add Booth Staff for an Exhibitor?

How To Add Booth Staff For a Speaker?

How To Add Booth Staff For a Sponsor?

How To Add Different Categories Of Sponsors?

How To Add Event Guides?

How To Add News Items?

How To Allow Attendees To Add Photos To Gallery?

How To Bulk Add Attendees?

How To Bulk Import Exhibitors?

How To Bulk Import Speakers?

How To Bulk Import Sponsors?

How to Display Advertisement Banners on HOST

How to Download Exhibitor Files from The App

How to Download Speaker Files from The App

How to Download Sponsor Files from the App

How to edit the exhibitor form?

How to edit the sponsor form?

How To Export Gallery Images?

How To Highlight News Items?

How to Integrate Maps?

How To Upload A File for A Speaker

How to Use Interactive Map

Engagement & Networking

How To Create & Manage Custom Teams for Quests?

How To Use the Quest Leaderboard (Individual, Team & User Group Views)?

How To Export Gamification & Leaderboard Data?

How To Announce Quest Winners?

How To Add Bonus Points to Participants?

How To Configure Gamification Reward Settings?

How To Send Participation Certificates for a Quest?

How To Manage Quest Entries & Verify Submissions?

How To Manage & Organize Challenges in Gamification?

How To View & Manage the Gamification Leaderboard?

How Can I Set Up Communities For Networking?

How Can I Set Up Event Survey?

How To Add Quest Challenge in Gamification?

How To Add Trivia Challenge in Gamification?

How To Add Scan QR Challenge in Gamification?

How To Setup Social Boost?

How To Create Polls For Sessions?

How To Create Live Q&A For Sessions?

How To Make Use Of Gamification To Boost The Event?

How To Connect With Other Attendees On 1:1 Basis?

How To Control Posts in A Community?

How to Create Different Types of Communities Within The Event

How To Build A Community Within The Event?

How To Customise Email Templates For User Groups?

Customising email templates for user groups allows you to send tailored communication to different segments of your event audience. Follow the steps below to create and assign customised email templates for specific user groups.

Interactive Guide

Or check the step-by-step guide

1: Go to People > User Groups

2: Click the pencil (Edit) icon on a user group

3: Open the "Email Templates" tab

4: Select the templates for invitation, ticket-assign, waitlist, confirmation and registration emails

5: Click "Save" to apply the email templates